Free ground shipping from now until December 12. Be sure to place orders by the following dates to arrive before December 25.*
GROUND: DECEMBER 12 3-DAY SELECT: DECEMBER 18 SECOND DAY: DECEMBER 19
*Delivery dates are not guaranteed. Orders placed by the recommended
dates are more likely to arrive by December 25, provided there are no
delays after the order has shipped.
Standard Rates and Transit Time
By default, all orders are shipped via ground service. Rate calculations are based on package weight and destination.
The shipping chart below reflects normal shipping time for your order once it leaves our warehouse in Everett, Washington. We attempt to process all online orders within 3 business days.
Zone 1 — Northern Idaho, Northwestern Oregon & Washington
1 business day
Zone 2 — Northern California, Southern Idaho, Western Montana, Northern Nevada, Oregon (all but NW) & Utah
2 business days
Zone 3 — Arizona, Southern California, Colorado, Eastern Montana, Southern Nevada, North Dakota & Wyoming
3 business days
Zone 4 — Hawaii, Northern Illinois, Northern Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, New Mexico, Oklahoma, South Dakota, Northern Texas & Wisconsin
4 business days
Zones 5, 6, 7 — Alaska, East Coast, Southern Texas & Puerto Rico
5 business days
All orders, including expedited orders, require a 3 business-day processing time. Orders placed online after 8:00 a.m. Pacific Standard Time will begin processing the next business day.
We offer the following shipping options for delivery within the United States:
UPS 3 DAY SELECT - Delivery within three business days
UPS 2ND DAY AIR - Delivery in 48 business hours AFTER it is shipped
UPS NEXT DAY AIR - Delivery by noon the next business day AFTER it is shipped
FEDEX 2ND DAY - Delivery within two business days of shipping
FEDEX PRIORITY OVERNIGHT - Delivery by next business day after shipping
Rate calculations are based on package weight and destination.
Compendium is pleased to ship worldwide through our partner, GlobalShopex.com. Simply add any items you wish to purchase in your shopping cart, go to view your cart, and choose the “International Checkout” option. The global checkout page will allow you to see the cost for shipping and duties and taxes upfront. You may prepay duties and taxes when you check out or, pay upon delivery. If you prepay, there will be no additional funds collected upon delivery. GlobalShopex handles the international checkout and shipping, and will process your payment and guarantee delivery. Once your order is completed, order status questions should be directed to GlobalShopex at customercare@globalshopex.com or 786-391-4868.
STANDARD SHIPPING arrives to your address in between 10 to 15 business days. PRIORITY SHIPPING arrives to your address in between 5 to 10 business days.
GlobalShopex Local Numbers: Australia (Sydney) · Tel: (612) 9037 0252 United Kingdom · Tel: (020) 3371 9380 Japan (Tokyo) · Tel: (3) 4520 9639 Spain (Madrid) · Tel: (91) 829 5114 South Africa · Tel: (27 10) 500-2487 Canada (Toronto) · Tel: (416) 840 5719 France (Paris) · Tel: (01) 7666 0593 Mexico (DF) · Tel: (55) 8525 3179 Brazil (Sao Paulo) · Tel: (55) 21 3958 1440 Peru (Lima) · Tel: (1) 718 0788 Colombia (Bogota) · Tel: (1) 508 2859.
For retail orders, Compendium accepts returns of unused items within 30 days of receipt. Once we receive your returned product, we will issue a full refund less the original shipping costs. No restocking fees will be charged.
For wholesale orders, we accept returns on products returned within 90 days. Terms and conditions apply. Please refer to the Terms & Conditions page of our Wholesale catalog for details.
If your items are damaged or incorrect, please call our Customer Service line within 10 days of receipt of product to report the damage.
To begin your return, log in to your account and submit a return request. A Customer Service representative will respond to you shortly.